Ipsum

Data Administrator

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Data Administrator – Ipsum Water (England & Wales) LTD – Chesterfield

The Company

Our vision is to be widely recognised as the UK’s customer service leader in specialist utility and infrastructure services.

Providing great customer service is at the heart of what we do, and our commitment is to deliver this safely and innovatively through our highly skilled teams – we call this the Ipsum Way.

Ipsum has grown via the acquisition of companies with strong expertise that have been operating in the UK Utility and Infrastructure sectors for more than 20 years. 

We operate across a National footprint working with customers such as Openreach, United Utilities and UK Power Networks, as well as some of the UK’s largest industrial and retail businesses.

We are committed to supporting and developing our people to achieve their full potential.  If you join us, as well as learning on the job, we offer structured learning in the form of apprenticeship programmes and sponsoring relevant professional qualifications.  If your qualification gives you membership of an accredited professional body then we will reimburse your annual membership fee. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.

We really value our people and so we like to look after them.  In addition to an attractive salary, if you work for us, you’ll enjoy a range of employee benefits which you can explore more about by visiting our website www.ipsumutilities.com.

The Role

Responsible for maintaining accurate records and assisting in the preparation and processes that ensure information is provided in a timely manner to the technical services team, the business and our clients and ensuring data is both accurate and of a good quality.  

The technical services team work closely with the operational aspects of the business, as Data Administrator you will assist with collating, filing and maintaining such information to support these activities.

Principal Accountabilities:

1. Operational Administration 

  • Receiving works from site 
  • Maintaining records to update job status 
  • Carrying out validation procedures 
  • Working in conjunction with the operational side of the business 
  • Preparing presentation of deliverables including reports 
  • Using a range of software, including Microsoft Excel and industry specific applications 

2. General Administration 

  • Maintaining records 
  • Filing 
  • Updating confidential commercial information 
  • Data entry 

3. Assisting in the planning and preparation of site work 

  • Using software applications to produce plans 
  • Producing schedules 
  • Following client specifications as necessary 

The Person

Qualifications

Level 3 or higher IT related qualification is desirable

Knowledge & Experience

  • Previous data analysis experience is desirable
  • Basic level of understanding of data analysis and processing principles
  • General office and administration duties
  • Familiarity with working from maps and plans

Skills & Personal Qualities

  • Proficient in the use of Microsoft Office 
  • Numerate and literate
  • Communication skills
  • Personable telephone manner and customer service skills when dealing with clients calls
  • Commitment to task completion
  • Can-do attitude
  • Able to work individually and within a team
  • Demonstrate own initiative
  • Attention to detail
  • Willing to carry out a range of duties as required by the business

Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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