About Us

We are a leading provider of specialist utility and infrastructure support services. We work in partnership with our customers across both regulated and non-regulated environments to optimise asset performance, supporting the security, resiliency and longevity of their critical networks.

We combine traditional services with market-leading digital asset management solutions, enhancing our customers’ decision-making process through a system thinking approach; resulting in improved asset efficiency and cost certainty. With national coverage capability, we’re always on-hand to respond to your planned and reactive needs, ensuring your network remains operational every day, every hour, no matter what. Our forward thinking, innovative mindset is embedded in our culture, and we remain fully focussed on building long-standing customer relationships, at all times maintaining our reputation as a safe, trustworthy and reliable partner.

Supported by our smart systems, innovative ways of working and cutting-edge technology, we ensure we deliver on time, on budget and above all safely.

Our History

Ipsum was created in 2017, but our history predates this. Our ambition was to create a modern, dynamic, utilities and infrastructure support services provider with the in-house capability and national coverage to deliver innovative, technology-driven asset management solutions to public and private sector customers, UK-wide. We have successfully unified several smaller businesses which each held their own expertise, some spanning several decades, to create a specialist utilities and infrastructure platform. This means our people have nearly a century of experience within the sectors we operate, making us truly specialist.

With customer service at the heart of everything we do, our service capability and unique industry expertise has allowed us to continually diversify into new market sectors and partner with long-term customers to offer specialist service provisions that support the design, maintenance and upgrade of their critical networks.

We are proud of our heritage and will continue to listen to our customers to ensure our services are always tailored to their specific needs, helping us achieve our core vision:

“To be widely recognised as the UK’s customer service leader in specialist utility and infrastructure services.”

what our customers say