About Us

We are a leading provider of specialist utility and infrastructure support services. We work in partnership with our customers across both regulated and non-regulated environments to optimise asset performance, supporting the security, resiliency and longevity of their critical networks.

We combine traditional services with market-leading digital asset management solutions, enhancing our customers’ decision-making process through a system thinking approach; resulting in improved asset efficiency and cost certainty. With national coverage capability, we’re always on-hand to respond to your planned and reactive needs, ensuring your network remains operational every day, every hour, no matter what. Our forward thinking, innovative mindset is embedded in our culture, and we remain fully focussed on building long-standing customer relationships, at all times maintaining our reputation as a safe, trustworthy and reliable partner.

Supported by our smart systems, innovative ways of working and cutting-edge technology, we ensure we deliver on time, on budget and above all safely.

Our History

Ipsum was created in 2017, but our history predates this. Our ambition was to create a modern, dynamic, utilities and infrastructure support services provider with the in-house capability and national coverage to deliver innovative, technology-driven asset management solutions to public and private sector customers, UK-wide. We have successfully unified several smaller businesses which each held their own expertise, some spanning several decades, to create a specialist utilities and infrastructure platform. This means our people have nearly a century of experience within the sectors we operate, making us truly specialist.

With customer service at the heart of everything we do, our service capability and unique industry expertise has allowed us to continually diversify into new market sectors and partner with long-term customers to offer specialist service provisions that support the design, maintenance and upgrade of their critical networks.

We are proud of our heritage and will continue to listen to our customers to ensure our services are always tailored to their specific needs, helping us achieve our core vision:

“To be widely recognised as the UK’s customer service leader in specialist utility and infrastructure services.”

what our customers say

"The high voltage network, which is critical to site operation, was highlighted during a reorganisation of Sheffield Forgemasters’ engineering team in 2016, and it was one of the most critical areas highlighted. We were in a precarious scenario since we didn’t know the state of the present switchgear and site network transformers, and there was little to no documentation. Sheffield Forgemasters chose Ipsum to help because of their extensive experience with network voltages and switchgear installations. As a major industrial site, there are a number of things to consider and we needed to ensure everything was in safe hands. The employees at Ipsum are second to none and they go above and beyond to ensure outstanding customer service.”

“Ipsum are a large company with a personal approach, and their employees are always approachable and accommodating to the changing, challenging world of Tunnel Construction. Other specialist suppliers do not have the same background and often struggle with the just-in-time, often ad-hoc, construction way of working. Working with Ipsum makes my role much easier than it would normally be. I would recommend Ipsum due to their professionalism and consistency over a long period.” Sheffield Forgemasters chose Ipsum to help because of their extensive experience with network voltages and switchgear installations. As a major industrial site, there are a number of things to consider and we needed to ensure everything was in safe hands. The employees at Ipsum are second to none and they go above and beyond to ensure outstanding customer service.”

“We received an excellent service, I cannot fault the level of support throughout the project and Ipsum's technical expertise is excellent. They kept us informed every step of the way; it was a pleasure to deal with Ipsum.”

"The Ipsum team provided us with a fast and effective response, with all works delivered on time and within budget. The continued engagement and updates from site operatives provided great peace of mind during installation. Our flood defence solution has proven to be effective in recent years, with no issues to report. "

“Ipsum made the whole process straightforward and economic. We are using them again on our next project”