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Our mission and values

Our mission

We are passionate about our role in helping the UK stay connected and operational. We work in partnership with our customers to optimise asset performance of critical networks. Through a combination of diverse services and market-leading asset management solutions we enhance our customers’ decision-making processes.

Our approach results in improved asset efficiency and cost certainty to streamline this aspect of operations.

Our values

Safety

Service

Specialist

Safety

We are uncompromising in our commitment to drive outstanding health, safety and environmental performance. From our on site workforce to our support services in the office, safety is our priority. Our leading SHEQ programme, Be: Safe, is key to all our operations putting the health and wellbeing of our people at the very heart of what we do.

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Service

We are committed to delivering outstanding customer service every job, every day. Looking past the conventional ways of working in our industry, we strive for a service-first approach. By providing a bespoke solution for our customers’ unique challenges, we go above and beyond expectations at every given opportunity.

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Specialist

We are driven by the constant desire to truly add value, improvement, and innovation to our customers through our domain knowledge and experience. Backed by decades of industry knowledge, we ensure the correct solution is implemented no matter the scale of the challenge. By combining traditional methods with modern, digital solutions we deliver without compromising on health, safety or quality.

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What we offer

Tried and tested

We hold diverse, multi-sector experience and infrastructure knowledge, with strong customer insight and longstanding loyalty.

Turnkey solution

We can handle all aspects of your project from conception and design through to completion and operation

Operational governance

Affiliated industry specialists with decades of utilities sector experience, delivering best-value solutions in adherence to robust SHEQ standards.

Nationwide coverage

Specialist provision of agile, flexible and reliable service provisions delivered through expertly trained and accredited professionals.

Net-Zero emissions

We’re 100% committed to achieving beyond Net-Zero emissions, supporting and contributing to our partners and customers’ sustainability strategy objectives.

Stakeholder management

Applying ‘The Ipsum Way’ to everything we do, resulting in an excellent customer experience.